Email preferences
Unsubscribe
Choose the list you want to leave and enter the email address it's sent to. You can leave one list, or all of them at once.
- 2 daysWithin 2 business days, we remove the address from the list you chose.
- OngoingThe address stays on our do-not-send list, so it isn't added back by mistake.
- Any timeChanged your mind? Subscribe again with the form at the foot of any page.
What stops, and what doesn't
Unsubscribing covers the optional lists. Messages you need to run a service keep coming for as long as the service is active.
Stops when you unsubscribeOptional lists
- Blog: new guides on hosting, domains and website speed
- Deals: offers, coupons and sale announcements
- Product updates: new features and changelog highlights
- Status alerts you subscribed to on the status page
Continues while a service is activeTransactional email
- Billing: invoices, receipts and renewal reminders
- Service notices: setup details, maintenance and incidents that affect your services
- Domain notices: expiry reminders and registrant verification, which registries require
- Security: sign-in alerts, password resets and abuse notices
- Legal: changes to our terms and policies that affect you
01
From the email itself
Every email on these lists has an unsubscribe link at the bottom. It removes you from that list in one click.
02
In your client area
Customers can choose which emails they get in the account details section of the client area, alongside contact and billing details.
03
Withdraw consent more widely
To withdraw consent for other uses of your data, or to have it erased, see your rights under the DPDP Act.
04
Still getting emails?
If emails continue after 2 business days, write to legal@virtualcloud.in or our Grievance Officer.