About Us — Indian Hosting, Priced in Rupees

Three problems with hosting in India we set out to fix.

Most people who have bought hosting in India know the pattern. A low first-year price that jumps at renewal. Servers in a data centre half a world away from your customers. And a support queue that answers a 503 error with a script about clearing your browser cache.

VirtualCloud exists to remove those three problems rather than paper over them. Every introductory price is printed beside the price it renews at, Mumbai and Delhi NCR are our home regions, and support is staffed by people who administer the servers you run on.

We are deliberately boring about everything else: proven software like cPanel, LiteSpeed and KVM, standard formats you can take anywhere, and backups you can restore yourself. Hosting should be the part of your business you rarely have to think about.

01
The usualRenewal surprise
An intro price on the banner, the real price in the invoice a year later.

At VirtualCloudBoth prices on the card
Launch is ₹99/mo on a 12-month term and renews at ₹129/mo. You see both before you pay.
02
The usualFar-away servers
Indian shops served from the US or Europe, with the latency to match.

At VirtualCloudIndia first
Mumbai and Delhi NCR are home regions, and your data stays in the region you choose.
03
The usualScripted support
Tier-one scripts, then an upsell, then maybe an answer.

At VirtualCloudEngineers, 24/7
Tickets go to engineers, with a 30-minute first-response target for critical issues.

Principles

Five rules behind every plan card and ticket.

They decide the small things: what goes on a plan card, who picks up a ticket, where a backup lives. Each one comes with what it means in practice, and together they explain why customers choose VirtualCloud.

Prices you can plan around

The price you see is the price you can budget for. Introductory and renewal prices sit side by side, GST is shown as GST, and longer terms are a choice, never a trap.

In practice
Orbit is ₹189/mo on a 12-month term and ₹249/mo from the first renewal, plus 18% GST.
See all prices →
Engineers, not scripts

The person who answers your ticket can log in to the server and read the error log. No copy-paste replies, and no sales pitch before you get an answer.

In practice
Tickets and email are staffed 24/7/365, in English and Hindi. First-response targets: 30 minutes for critical issues, 2 hours for standard ones.
Support & plans →
Your data, your region

You choose where a service lives, and its data stays there. Indian businesses can keep sites, databases and mailboxes inside India.

In practice
Business email is offered only from Mumbai and Delhi NCR, so mail is stored in India by design.
Regions & availability →
Boring reliability

We pick well-understood software over clever tricks, and write down what happens when we fall short. An uptime promise means little without a credit attached to it.

In practice
99.99% network and infrastructure uptime on every product. Below that, credits of 10%, 25% or 50% of the monthly fee.
Read the SLA →
No lock-in

Standard tools and standard formats, so leaving is as easy as arriving. We would rather keep you because the service is good than because moving is hard.

In practice
Full cPanel backups, root access on every VPS and your domain's EPP code are available from the client area whenever you want them.
Transferring away →

Seven layers under every plan.

From a ₹79 hosting plan to a ₹54,999 dedicated server, every product is built from the same parts. This is what each layer runs on, and which products it covers.

The seven layers of the VirtualCloud platform
Layer	What we run	Covers
01Regions	Mumbai `IN-WEST`, Delhi NCR `IN-NORTH`, Singapore, Frankfurt, London and New York.	VPS in all six; other products in two to five. By region
02Network	DDoS filtering at the network edge at no extra cost, with IPv4 and IPv6.	Every product, every region. Network
03Compute	KVM virtualisation for VPS; bare-metal Intel Xeon, AMD EPYC and Ryzen machines for dedicated servers.	VPS and dedicated servers
04Storage	NVMe SSDs under hosting accounts and VPS disks; RAID on the dedicated builds that list it.	Every product
05Isolation	CloudLinux gives each shared account its own CPU, RAM, entry-process and inode limits.	Web, WordPress and reseller hosting. Fair use
06Web stack	LiteSpeed with LSCache serves the pages; cPanel manages them, with selectable PHP versions.	Web, WordPress and reseller hosting
07Security	Imunify malware scanning and cleanup, and AutoSSL certificates issued for every domain automatically.	Hosting plans. All controls

How we work

Support, incidents, billing and data, written down.

What happens when you open a ticket, when something breaks, when you pay and when you leave, so you know before anything goes wrong.

Answered by people who run the servers

Every ticket lands with an engineer who has access to your server, not a first-line script. Tell us what's wrong in English or Hindi and expect a reply from someone who can fix it.

Tickets and email staffed 24/7/365
First response: 30 min critical, 2 h standard, on the free tier
Priority support ₹1,499/mo; Managed ₹4,999/mo per server

Support plans

Seven inboxes, one per job.

Each address goes to the team that handles it, so nothing waits in a general inbox. For anything urgent on a live service, open a ticket.

Registered company details, the grievance officer and our policies are published in the legal hub.

SalesPlans, quotes, custom VPS and dedicated builds

sales@virtualcloud.in

Technical supportAnything on a live service, 24/7

support@virtualcloud.in

BillingInvoices, payments, renewals and refunds

billing@virtualcloud.in

AbuseSpam, phishing or malware from our network · form

abuse@virtualcloud.in

SecurityVulnerability reports · policy

security@virtualcloud.in

LegalNotices and requests from authorities

legal@virtualcloud.in

CareersCVs and questions about working here

careers@virtualcloud.in

Grievance officerComplaints under the IT Rules 2021 and the DPDP Act

Contact details

Careers

No open roles right now.

When we hire, roles are posted on this page first. Until then, introductions are welcome: the work falls into four areas, and a note from someone who has done any of it is always read.

Support engineering: 24/7 shifts on Linux, cPanel/WHM, DNS and mail delivery
Systems and network: Hypervisors, storage and networks across six regions
Product and web: Client-area integrations, internal tools and this website
Customer and billing: Plans, invoices and GST, in English and Hindi

Brand assets

Logo files for press and partners.

Writing about us, listing us as a provider or building an integration? Use these vector files rather than a screenshot. Need another format? Email sales@virtualcloud.in.

HorizontalLight backgrounds

SVG

Horizontal, darkDark backgrounds

SVG

StackedLight backgrounds

SVG

Stacked, darkDark backgrounds

SVG

MarkSquare

SVG PNG

Leave clear space around the logo at least the height of the cloud mark, and use the dark version on dark or photographic backgrounds.
Don't recolour, stretch or add effects to the logo, or use it to suggest a partnership without our written permission.

Web hosting from ₹79/mo, VPS from ₹379/mo.

Prices are per month on the longest term, plus 18% GST. Not sure which fits? Tell sales what you run and get a sized quote by email.

Compare all plans Ask sales

Indian hosting, priced in rupees and run in the open.

Three problems with hosting in India we set out to fix.

Five rules behind every plan card and ticket.

Prices you can plan around

Engineers, not scripts

Your data, your region

Boring reliability

No lock-in